Six Key Reasons Why Outsourcing Your Claims Management Is the Superior Solution
The insurance industry is bracing for busy times ahead, with forecasted growth of 5.5% annually over the next decade. It ...
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Maximising Efficiency: The Benefits of Outsourcing Accident and Health Insurance Claims Management
Accident & Health insurance products such as Group Personal Accident (GPA) provide employees with peace of mind and can also ...
Three Industry Trends that Dominated 2024 – Have Your Say For 2025
To mark the launch of our 2025 Claims Insights survey, John White, Head of Sales and Client Services — General ...
AI Sentiment Analysis in Insurance Enhancing Customer Service
Over the past 12 months, Gallagher Bassett has been investing globally in enhancing our operational capabilities by deploying AI technologies ...
How to Navigate Changing Customer Expectations by Accelerating the Claims Lifecycle
The evolution of the insurance industry has fostered a recent recalibration of customer expectations. Once again, insurers are propelled into ...
How a Strategic Partnership Can Accelerate Corporate Travel Claims Resolution
As the world emerges from the grips of COVID-19, travel is making a triumphant comeback. However, a new challenge arises ...
Navigating Data Privacy and Security Compliance Challenges in 2024
Data privacy and security is the primary compliance concern for insurers in 2024. Our whitepaper research revealed that 75% of ...
Introducing the Carrier Perspective for Your 2024 Outlook
We are excited to launch “The Carrier Perspective: 2024 Claims Insights” whitepaper. Based on a global survey of 150 carriers, ...
Unlocking Growth Opportunities Through Legacy Claims Management
In a world where insurers are under increasing pressure to identify growth opportunities, legacy claims portfolios can sometimes be a ...
Elevating Strategic Decision-Making through Data Insights
In the rapidly evolving landscape of the insurance industry, the key to future success lies in harnessing advanced data insights. ...
What’s Next for ESG: Six Ways Insurers Can Prepare for 2024
As we approach 2024, one key topic that has gained significant regulatory interest in the insurance sector is ESG. With ...
Brilliant Basics: Seven Golden Rules of Exceptional Customer Service
As technology and innovation continue to shape customer interactions, it’s easy to get swept away by the latest trends and ...
