Every insurer strives to resolve claims as efficiently and accurately as possible but it can be easier said than done, all the more so when claim complexity and volumes soar. A strategic partnership with Gallagher Bassett allows you to tap into the global resources of the industry leader in cost containment and timely claims management.
Our commitment to early claims intervention is based on a simple fact – the faster a claim is resolved, the better it is for you and your customers. That’s why we arm our claims team with robust system controls that ensure every claim is addressed quickly, reserved accurately and a determination is made in line with the policy wording. Customer experience goes up. Claims leakage and overall costs go down.
Along with employing technical claims specialists and engaging specialist loss adjusters with the forensic capability to support insurers, Gallagher Bassett works with a host of industry partners that help mitigate the impact of trade and supply shortages and inflation on materials. It’s all about working as a team for one purpose – to boost your portfolio savings.
Discover New Opportunities to Drive Business Productivity, Growth and Expansion.
As global trends continue to reshape our world and the way we do business, “top talent” in the insurance industry will change in definition while becoming ever more important to company success.
Where is Australia’s insurance industry headed? Gallagher Bassett’s Emma Hosking and Laura Bradley offer their views on the changing face of modern insurance.
Businesses have outsourced goods and services for decades, but when insurance carriers seek to outsource their claims, Gallagher Bassett’s Mike Hessling discusses why the evaluation must be far more than a traditional procurement exercise.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
In times of uncertainty, insurance carriers can remain resilient and continue to grow…
According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
New Zealand residents rely on EQC to provide efficient claims management in the aftermath of an earthquake disaster. They need timeliness and accuracy in lodging, assessing, quantifying loss and settling and resolving claims.
As a global insurer listed on the Australian stock market, QBE Australia is active in the corporate Accident & Health market and underwrites Travel, Expat and Group Personal Accident programs for global corporates. Most policies are placed via intermediaries ranging from large brokerages through to mid-tier and SME firms. Gallagher Bassett’s contract to deliver claims services to QBE is now into its 10th year.
As we approach 2024, one key topic that has gained significant regulatory interest in the insurance sector is ESG. With emerging regulatory and reporting requirements emerging, Arch Archarya – Chief General Counsel, unpacks the key strategies insurers can leverage to stay ahead in 2024.
Our President and CEO of Gallagher Bassett, Scott Hudson, recently sat down with Insurance Business to explore the importance of innovation in staying ahead of the curve.
While evolving digital tools have empowered insurers to harness data more effectively, expertise and the human touch remain indispensable in identifying the insights that lie beneath the numbers. Discover how a strategic partner can unearth essential insights and provide a pathway to long-term success without the need for in-house data expertise.
As technology and innovation continue to shape customer interactions, it’s easy to get swept away by the latest trends and tools. However, amidst all the advancements, there is an enduring truth: when it comes to customer service there’s no one silver bullet – rather it’s about getting the basics right.
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