Every insurer strives to resolve claims as efficiently and accurately as possible but it can be easier said than done, all the more so when claim complexity and volumes soar. A strategic partnership with Gallagher Bassett allows you to tap into the global resources of the industry leader in cost containment and timely claims management.
Our commitment to early claims intervention is based on a simple fact – the faster a claim is resolved, the better it is for you and your customers. That’s why we arm our claims team with robust system controls that ensure every claim is addressed quickly, reserved accurately and a determination is made in line with the policy wording. Customer experience goes up. Claims leakage and overall costs go down.
Along with employing technical claims specialists and engaging specialist loss adjusters with the forensic capability to support insurers, Gallagher Bassett works with a host of industry partners that help mitigate the impact of trade and supply shortages and inflation on materials. It’s all about working as a team for one purpose – to boost your portfolio savings.
Discover New Opportunities to Drive Business Productivity, Growth and Expansion.
As global trends continue to reshape our world and the way we do business, “top talent” in the insurance industry will change in definition while becoming ever more important to company success.
Where is Australia’s insurance industry headed? Gallagher Bassett’s Emma Hosking and Laura Bradley offer their views on the changing face of modern insurance.
Businesses have outsourced goods and services for decades, but when insurance carriers seek to outsource their claims, Gallagher Bassett’s Mike Hessling discusses why the evaluation must be far more than a traditional procurement exercise.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
In times of uncertainty, insurance carriers can remain resilient and continue to grow…
According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
New Zealand residents rely on EQC to provide efficient claims management in the aftermath of an earthquake disaster. They need timeliness and accuracy in lodging, assessing, quantifying loss and settling and resolving claims.
As a global insurer listed on the Australian stock market, QBE Australia is active in the corporate Accident & Health market and underwrites Travel, Expat and Group Personal Accident programs for global corporates. Most policies are placed via intermediaries ranging from large brokerages through to mid-tier and SME firms. Gallagher Bassett’s contract to deliver claims services to QBE is now into its 10th year.
Insurance Business sits down with John White, Head of Sales and Client Services — General Insurance, to discuss the findings of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights. From customer expectations to recruitment challenges, John unpacks the key insights revealed in the report.
We’ve been delving deep into the responses to our 2025 Claims Insights survey from 200 insurers across the globe to uncover the challenges and opportunities shaping the year ahead. In our first article for 2025, John White, Head of Sales and Client Services – General Insurance, offers a preview of four emerging trends from our global whitepaper, The Carrier Perspective: 2025 Claims Insights. These key themes provide a glimpse into the insights set to be revealed in our upcoming whitepaper next month.
In a recent article by Human Resources Director, Gallagher Bassett Australia is recognised for unveiling 10-day paid reproductive health leave in a show of commitment to employee wellness. The paid leave covers reproductive health treatments such as IVF treatment, chronic reproductive health conditions, and preventative screening for breast and prostate cancers.
Gallagher Bassett’s Emma Hosking, Head of Government Partnerships, recently spoke with Insurance Business Magazine about the rising impact of mental health on government agencies and her firm’s four-pronged strategy to help them meet the challenge.
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