AI Sentiment Analysis in Insurance Enhancing Customer Service
Over the past 12 months, Gallagher Bassett has been investing globally in enhancing our operational capabilities by deploying AI technologies ...
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A fresh perspective on the latest trends, research, and challenges impacting the insurance industry.
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How to Navigate Changing Customer Expectations by Accelerating the Claims Lifecycle
The evolution of the insurance industry has fostered a recent recalibration of customer expectations. Once again, insurers are propelled into ...
How a Strategic Partnership Can Accelerate Corporate Travel Claims Resolution
As the world emerges from the grips of COVID-19, travel is making a triumphant comeback. However, a new challenge arises ...
Navigating Data Privacy and Security Compliance Challenges in 2024
Data privacy and security is the primary compliance concern for insurers in 2024. Our whitepaper research revealed that 75% of ...
4 Robust Cost Containment Strategies to Reduce Average Claims Cost
It is no secret that one of the keys to success in the insurance sector is the ability to reduce ...
