As we approach 2024, one key topic that has gained significant regulatory interest in the insurance sector is ESG. With emerging regulatory and reporting requirements emerging, Arch Archarya – Chief General Counsel, unpacks the key strategies insurers can leverage to stay ahead in 2024.
While evolving digital tools have empowered insurers to harness data more effectively, expertise and the human touch remain indispensable in identifying the insights that lie beneath the numbers. Discover how a strategic partner can unearth essential insights and provide a pathway to long-term success without the need for in-house data expertise.
As technology and innovation continue to shape customer interactions, it’s easy to get swept away by the latest trends and tools. However, amidst all the advancements, there is an enduring truth: when it comes to customer service there’s no one silver bullet – rather it’s about getting the basics right.
In the midst of this digital surge, insurers are in a technology whirlwind to find ways to elevate their operational success. However, with so many tools to choose from, it can be difficult to know where to start. Nathan Pilgrim, Chief Information Officer, shares key insights on the essential criteria and how to find your perfect match.
As we approach the end of another turbulent year, many insurers are acknowledging the significance of fortifying themselves against external and industry related challenges. John White, Head of Sales and Client Services, reveals three essential steps for cultivating resilience in today’s dynamic industry terrain.
Insurers around the world are no strangers to the challenges posed by the global talent shortage. However, the pressing question remains: How can businesses build a resilient workforce against the ongoing talent crunch? To assist insurers in navigating this fiercely competitive landscape and effectively retain top talent, Ria Leason, Chief People and Culture Officer, provides valuable insights on four essential steps insurers can take to address this critical issue.
New technologies have revolutionised ways of working, streamlined claims processes and led to the delivery of superior outcomes. Joe Powell, SVP of Analytics, explores how analytics innovation is shaping general insurance and the three ways insurers can utilise data-driven advancements to identify opportunities for lasting success.
In the ever-evolving insurance industry, the management of complex claims requires a delicate balance between technology and the human touch. While automation and digital tools have streamlined processes, human connection and oversight remain indispensable. John White, Head of Sales and Client Service delves into the significance of striking the right balance between technical and human interaction when managing complex claims.
It is no secret that the impact of the economic downturn has had stark consequences for businesses worldwide. Rising claims costs and mounting inflationary pressures have left many insurers seeking strategies to alleviate financial strain and stay afloat through economic instability. In challenging times, businesses are increasingly vulnerable to financial attacks, and knowing how to protect yourself is crucial. Learn the three ways insurers can remain in the driver’s seat of their success and navigate the economic storm.
In years past, taking out an insurance policy was a safeguard against life’s unknowns. Seen as a cost-competitive answer to the hidden inclusions on a hospital bill or the astronomical out-of-pocket expense of unavoidable property damage, many held coverage for almost anything they could insure.
From flooding to bushfires, it seems like a big jump, but with La Nina now behind us, it’s important to not forget about bushfires. After the last two years of extreme flooding across Australia, bushfire risk management plans may no longer be front of mind. It’s time to revisit, refresh and reset as the coming months could bring serious fire risk dangers.
The insurance industry has undergone substantial transformation in recent years, with the emergence of new technologies, changing customer demands, and the impacts of economic instability. Keeping pace with the rapidly evolving industry landscape has become a top priority for insurers who wish to remain competitive in the marketplace. In this article, we will examine the major trends shaping the insurance industry and explore how insurers can harness these trends for operational success in 2023.
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