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Gallagher Bassett Australia’s CEO, Pete Nicholson, sees big opportunities ahead

Gallagher Bassett Australia’s CEO, Pete Nicholson, sees big opportunities ahead. With COVID-19 in retreat, Australia opening up and digital transformation in the claims area, GB’s new leader is raring to embrace change and implement ideas. Read the full story here – Leader Profile – July – Gallagher Bassett (insurancebusinessmag.com)

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Insights

What’s Next for ESG: Six Ways Insurers Can Prepare for 2024 

As we approach 2024, one key topic that has gained significant regulatory interest in the insurance sector is ESG. With emerging regulatory and reporting requirements emerging, Arch Archarya – Chief General Counsel, unpacks the key strategies insurers can leverage to stay ahead in 2024.

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Insights

Brilliant Basics: Seven Golden Rules of Exceptional Customer Service

As technology and innovation continue to shape customer interactions, it’s easy to get swept away by the latest trends and tools. However, amidst all the advancements, there is an enduring truth: when it comes to customer service there’s no one silver bullet – rather it’s about getting the basics right.

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