Gallagher Bassett Australia has named Lionel Charmetant its new chief operating officer (COO) to lead a renewed focus on people development, data, and technology in the region. Read the full story here – Gallagher Bassett appoints new chief operating officer for Australia | Insurance Business Australia (insurancebusinessmag.com)
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Is a hardening market coming back soon? Australian insurance leaders think so
Insurance Business sits down with John White, Head of Sales and Client Services — General Insurance, to discuss the findings of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights. From customer expectations to recruitment challenges, John unpacks the key insights revealed in the report.