Gallagher Bassett Australia has named Lionel Charmetant its new chief operating officer (COO) to lead a renewed focus on people development, data, and technology in the region. Read the full story here – Gallagher Bassett appoints new chief operating officer for Australia | Insurance Business Australia (insurancebusinessmag.com)
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Robust Cost Containment Strategies to Reduce Average Claims Cost
It is no secret that one of the keys to success in the insurance sector is the ability to reduce average claims cost – but that can be easier said than done, particularly when claim complexity and volumes soar. It is one thing to talk about resolving claims as efficiently and accurately as possible but another to make it a reality while juggling multiple claim situations, staffing concerns and potential fraudulent claims. Here, we explore four important aspects of a robust cost containment strategy that helps reduce average claims cost while improving outcomes for policyholders.