Reshaping Insurance Opportunities for Small Businesses in 2020

Recent research has indicated 63 per cent of small businesses have been negatively impacted by COVID-19 and a staggering number of those reported a 50 per cent or more decline in business revenue during the first quarter of 2020.

Gallagher Bassett International’s Executive Vice President Jon Winsbury sat down with Inside Small Business on what he believes the next chapter will hold for the insurance industry.

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Jon Winsbury

EVP International

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Insurers may embrace AI to resolve claims

Gallagher Bassett’s John White, Head of Sales and Client Services, recently spoke with National Collison Repairer about the results of its annual Claims Insights survey, including how generative AI is helping address one of the sticking points between insurers and repair businesses.

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