Insights Into the Future of the Insurance Industry

The buzz word of 2020 is unprecedented, yet this sentiment holds true. This year every business has been racing to adapt to the latest restrictions and what is now considered ‘the new normal’. More importantly, 2020 has tested every business continuity plan to be proven true or false.

Gallagher Bassett International’s Executive Vice President Jon Winsbury shared his insights with industry publication Business Daily on the biggest learnings and silver linings carrier specialists can take from the year that has been.

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Jon Winsbury

EVP International

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Insurers may embrace AI to resolve claims

Gallagher Bassett’s John White, Head of Sales and Client Services, recently spoke with National Collison Repairer about the results of its annual Claims Insights survey, including how generative AI is helping address one of the sticking points between insurers and repair businesses.

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