What’s Next for ESG: Six Ways Insurers Can Prepare for 2024
As we approach 2024, one key topic that has gained significant regulatory interest in the insurance sector is ESG. With ...
Insights
Brilliant Basics: Seven Golden Rules of Exceptional Customer Service
As technology and innovation continue to shape customer interactions, it’s easy to get swept away by the latest trends and ...
The Digital Game-Changer in Claims Management
In the midst of this digital surge, insurers are in a technology whirlwind to find ways to elevate their operational ...
Three Tips to Become Resilient in Today’s Insurance Market
As we approach the end of another turbulent year, many insurers are acknowledging the significance of fortifying themselves against external ...
Four Steps to Address the Skilled Workforce Shortage
Insurers around the world are no strangers to the challenges posed by the global talent shortage. However, the pressing question ...
Three Ways Analytics Is Shaping General Insurance
New technologies have revolutionised ways of working, streamlined claims processes and led to the delivery of superior outcomes. Joe Powell, ...
How To Balance Technology With Human Touch For Complex Claims Management
In the ever-evolving insurance industry, the management of complex claims requires a delicate balance between technology and the human touch. ...
Weathering the Economic Storm: Top Tips for Insurers
It is no secret that the impact of the economic downturn has had stark consequences for businesses worldwide. Rising claims ...
The Value of Personalisation: Three Key Ways A Partner Can Help You Deliver
In years past, taking out an insurance policy was a safeguard against life’s unknowns. Seen as a cost-competitive answer to ...
Four Tips to Help Prepare for Bushfire Season
From flooding to bushfires, it seems like a big jump, but with La Nina now behind us, it’s important to ...
The Five Trends Shaping the Insurance Industry
The insurance industry has undergone substantial transformation in recent years, with the emergence of new technologies, changing customer demands, and ...
Three Ways to Manage Cost Containment in an Inflation-Filled World
In today’s inflation-filled world, cost containment is a top priority for insurance companies. The high costs of healthcare, increasing regulatory ...
