Operational Expansion

Don’t let capital constraints delay your expansion plans

Insurers are under pressure to grow and expand profitably but may be constrained by high fixed operating costs and upfront capital. Instead, engage in a strategic partnership with Gallagher Bassett to streamline your operating costs and unlock opportunities around the world and in new product lines.

As Australia’s most experienced claims TPA, we have the size, scope and strategy expertise to help partners realise their growth potential via cost-effective staffing solutions, leading performance tools and our respected global operating model.

Trusted by the industry’s biggest entities, our reputation and global capabilities mean you can grow with the confidence that comes when you are backed by one of the world’s largest insurance risk management companies.

Let Gallagher Bassett accelerate your expansion plans by:

  • Reducing loss costs and unallocated expenses
  • Boosting your claims resolutions
  • Reducing your expenses per claim
  • Delivering consistency of operation during peak and valley periods of demand
  • Supporting you in multiple locations around the world
  • Informing relevant strategies and growth plans based on in-depth analysis

What Our Clients Are Saying

Our Expertise

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Industry Recognition

5-Star Employer of Choice 2022
2022 Elite Women in Insurance
5-Star Insurance Innovator
2022 Rising Stars

Resources

April 2022

GB Carrier Practice Capabilities Overview

We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.

April 2022

Insurer resilience in a rapidly changing world: Finding opportunities in the value chain

In times of uncertainty, insurance carriers can remain resilient and continue to grow…

April 2022

Five Expert Tips to stand out from your mutual and mid-market carrier competitors

Gallagher Bassett’s specialist carrier team shares its advice to meet and exceed the cha..

April 2022

How GB Partners with Mutual Carriers to grow profitably

Within a dynamic insurance marketplace, the ability to continuously develop products,
expand in markets, attract and retain talent, delight customers…

Case Studies

Accident & Health Claims for a Large Australian Insurer

As a global insurer listed on the Australian stock market, QBE Australia is active in the corporate Accident & Health market and underwrites Travel, Expat and Group Personal Accident programs for global corporates.

Most policies are placed via intermediaries ranging from large brokerages through to mid-tier and SME firms. Gallagher Bassett’s contract to deliver claims services to QBE is now into its 10th year. 

Australia and New Zealand: Catastrophic Claims and Event Response

New Zealand residents rely on EQC to provide efficient claims management in the aftermath of an earthquake disaster. They need timeliness and accuracy in lodging, assessing, quantifying loss and settling and resolving claims.

Featured Blogs

Insights

First Look at The Carrier Perspective: 2025 Claims Insights

We’ve been delving deep into the responses to our 2025 Claims Insights survey from 200 insurers across the globe to uncover the challenges and opportunities shaping the year ahead. In our first article for 2025, John White, Head of Sales and Client Services – General Insurance, offers a preview of four emerging trends from our global whitepaper, The Carrier Perspective: 2025 Claims Insights. These key themes provide a glimpse into the insights set to be revealed in our upcoming whitepaper next month.

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Media

Gallagher Bassett Australia unveils 10-day paid reproductive health leave

In a recent article by Human Resources Director, Gallagher Bassett Australia is recognised for unveiling 10-day paid reproductive health leave in a show of commitment to employee wellness. The paid leave covers reproductive health treatments such as IVF treatment, chronic reproductive health conditions, and preventative screening for breast and prostate cancers.

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