John White, Gallagher Bassett’s Head of General Insurance, recently spoke with Insurance Business Australia on best return to work strategies for insurance companies. Read the full article here – What’s the best return to work strategy for insurance companies? | Insurance Business Australia (insurancebusinessmag.com)
Insights
Robust Cost Containment Strategies to Reduce Average Claims Cost
It is no secret that one of the keys to success in the insurance sector is the ability to reduce average claims cost – but that can be easier said than done, particularly when claim complexity and volumes soar. It is one thing to talk about resolving claims as efficiently and accurately as possible but another to make it a reality while juggling multiple claim situations, staffing concerns and potential fraudulent claims. Here, we explore four important aspects of a robust cost containment strategy that helps reduce average claims cost while improving outcomes for policyholders.