Six Key Reasons Why Outsourcing Your Claims Management Is the Superior Solution
The insurance industry is bracing for busy times ahead, with forecasted growth of 5.5% annually over the next decade. It ...
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Maximising Efficiency: The Benefits of Outsourcing Accident and Health Insurance Claims Management
Accident & Health insurance products such as Group Personal Accident (GPA) provide employees with peace of mind and can also ...
Three Industry Trends that Dominated 2024 – Have Your Say For 2025
To mark the launch of our 2025 Claims Insights survey, John White, Head of Sales and Client Services — General ...
AI Sentiment Analysis in Insurance Enhancing Customer Service
Over the past 12 months, Gallagher Bassett has been investing globally in enhancing our operational capabilities by deploying AI technologies ...
How to Navigate Changing Customer Expectations by Accelerating the Claims Lifecycle
The evolution of the insurance industry has fostered a recent recalibration of customer expectations. Once again, insurers are propelled into ...
