Gallagher Bassett appoints new chief operating officer for Australia

Gallagher Bassett Australia has named Lionel Charmetant its new chief operating officer (COO) to lead a renewed focus on people development, data, and technology in the region. Read the full story here – Gallagher Bassett appoints new chief operating officer for Australia | Insurance Business Australia (insurancebusinessmag.com)

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Insurers may embrace AI to resolve claims

Gallagher Bassett’s John White, Head of Sales and Client Services, recently spoke with National Collison Repairer about the results of its annual Claims Insights survey, including how generative AI is helping address one of the sticking points between insurers and repair businesses.

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