August 22, 2024

Insights

AI Sentiment Analysis in Insurance Enhancing Customer Service

Over the past 12 months, Gallagher Bassett has been investing globally in enhancing our operational capabilities by deploying AI technologies ...

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Insights

How to Navigate Changing Customer Expectations by Accelerating the Claims Lifecycle

The evolution of the insurance industry has fostered a recent recalibration of customer expectations. Once again, insurers are propelled into ...

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