‘Growing acceptance’: insurers embrace AI to resolve claims  – Insurance News

Gallagher Bassett’s John White, Head of Sales and Client Services, recently spoke with Insurance News to highlight the significant number of insurers embracing chatbots or generative AI for claims resolutions. Read the full story here – ‘Growing acceptance’: insurers embrace AI to resolve claims – Insurance News – insuranceNEWS.com.au.

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Media

Insurers may embrace AI to resolve claims

Gallagher Bassett’s John White, Head of Sales and Client Services, recently spoke with National Collison Repairer about the results of its annual Claims Insights survey, including how generative AI is helping address one of the sticking points between insurers and repair businesses.

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Insights

Six Key Reasons Why Outsourcing Your Claims Management Is the Superior Solution

The insurance industry is bracing for busy times ahead, with forecasted growth of 5.5% annually over the next decade. It should come as no surprise then that an increasing number of insurers are embracing the power of outsourcing to ease the load. In this article, Dimitri Honos, Senior Business Development Manager — Agencies and Underwriters, discusses six key reasons why partnering with an expert in claims and risk management services is the superior solution, allowing people and companies to receive vital support in preventing, managing and overcoming the impact of risk.

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