Pete Diskin, the chief client officer (CCO) of Gallagher Bassett in the UK since 2018, is moving to Australia to take on the same role for the global claims services provider’s Australian business. Read the full story here – https://www.insurancebusinessmag.com/au/news/breaking-news/gallagher-bassett-names-new-chief-client-officer-for-australia-400713.aspx
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Robust Cost Containment Strategies to Reduce Average Claims Cost
It is no secret that one of the keys to success in the insurance sector is the ability to reduce average claims cost – but that can be easier said than done, particularly when claim complexity and volumes soar. It is one thing to talk about resolving claims as efficiently and accurately as possible but another to make it a reality while juggling multiple claim situations, staffing concerns and potential fraudulent claims. Here, we explore four important aspects of a robust cost containment strategy that helps reduce average claims cost while improving outcomes for policyholders.