Almost two years after the aviation industry was grounded for the first time in recent history, many countries now allow domestic and international travel for the fully vaccinated. It is the light at the end of the pandemic tunnel – corporate travel is back on the cards.

While corporate travel is expected to have a slower return to normal than leisure, conferences, trade shows and meetings are starting to permeate calendars and schedules. There is only one thing left to plan: what happens when your employees find themselves in a cross-wind between restored liberty and the ever-changing border regulations?

Read on to find out how to protect your workforce as the world gets ready for take-off.

Check the flight path - understand the new business environment

Mobility was once the powerhouse driving successful business, but today, it is adaptability. In a world where video conferencing is more cost-effective and time-efficient than sitting around a boardroom table, many businesses will continue to weigh up the risk versus reward of travel as the world re-opens its doors. 

Employers will need to ensure their corporate travel policies are adaptable, understanding the new hybrid business environment, airport and airline passenger requirements, local and international border regulations. It’s also worth confirming the cover and exclusions of your existing corporate travel insurance policy.

Now is a good time for employers to communicate these policies to their workforce, with a special focus on those employees who travel regularly. Acknowledging the unique work environment that corporate travel brings will instil confidence and reassurance that they are adequately prepared to fly, no matter where they go.

Ensure you have your safety card - get clear on the unknown

The rules and regulations surrounding travel continue to change for each state or country, at a speed never experienced, so it is crucial that businesses outline general policies and procedures in the event an employee is grounded and away from home due to COVID-19.Employees and employers alike need to be on the same page surrounding what would happen if an employee became sick or could not travel home as a result of shifting border restrictions and requirements. Business travel and personal travel will pose different questions with different responses, both of which will need to be accounted for: such as, who pays for quarantine? Is this on company time? Having a clear and concise safety card will help limit the risk, maintain productivity and avoid turbulent situations.

Reliable ground control in turbulent times

Even with your safety card in-check, organisations will continue to be challenged to remain across the ever-changing rules, regulations and recommendations of Australian state and international Governments. Here at Gallagher Bassett, our first-in-class claims management solutions means your business is supported to navigate the challenges at-play.


To find out how Gallagher Bassett can help you return to the skies with confidence in 2022, head to or connect with John White at

Blog Author

John White

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