With a global presence and headquarters in North America, the United Kingdom, New Zealand and beyond, Gallagher Bassett’s Australian team is supported by leading insurance experts from across the globe.
Gallagher Bassett Australia is led by an impressive executive team who are specialised in insurance carriers and passionate about business development, client experience and corporate culture.
Meet Gallagher Bassett’s Australian Leaders
Damien Gilhooley
General Manager – Integrated Claims Solutions
Damien is a lawyer by trade and has worked at Gallagher Bassett for almost 25 years, currently holding the role as General Manager of Integrated Claims Solutions. Damien’s important position requires identification, development and integration of industry leading solutions capable of internal application for existing and prospective clients.
While also managing the national Catastrophe Response team, Damien works to bolster Gallagher Bassett’s commercial and corporate capability locally and internationally.
Scott Newland
General Manager – Government & Long-Tail Claims
Scott Newland has over 16 years of experience and significant expertise in General Insurance. Prior to joining Gallagher Bassett 5 years ago, Scott developed comprehensive, hands on claims experience across a wide range of industries and claims portfolios.
Scott has previously held leadership roles for Marsh Pty Ltd and Insurance Australia Group (IAG) managing large and diverse teams across multiple portfolios. Scott excels in meeting and exceeding the service and performance expectations of his clients. As the General Manager - Government and Long-Tail Claims, managing a large and diverse team across multiple locations and has aligned service standards, processes and streamlined procedures across the division he oversees.
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Meet Gallagher Bassett’s Global Leaders
Ming Wong
Senior Vice President - Asia
Ming is responsible for expanding the Gallagher Bassett presence in Asia, building and maintaining strategic partnerships and managing business development initiatives in the region. Bringing more than 25 years of experience in the financial services industry, Ming has held a host of senior management positions specialising in insurance broking, third party administration, customer proposition marketing and distribution. Ming prides himself on delivering superior customer outcomes through a common sense approach to problem solving and building strong teams to support customers.
Joseph Berrios
Senior Vice President
Joseph oversees Gallagher Bassett’s strategic carrier performance and nurtures the firm’s insurance partners in conjunction with a dedicated group of carrier practice claims professionals. Joseph enjoys working collaboratively with stakeholders to develop the outcomes that exceed performance goals and became a Harvard Business School graduate after completing the Breakthrough Leadership Management Program in 2013.
Having held senior leadership roles within Gallagher Bassett for more than 14 years, Joseph carries almost 35 years of experience in the insurance industry working for companies GAB Robins and Metropolitan Life Insurance Company.
Jon Winsbury
Executive Vice President – International
Jon Winsbury started at Gallagher Bassett as an Operations Manager in 1998. Fast forward 22 years and Jon is now Executive Vice President of the International division with 30+ years of insurance experience under his belt. Responsible for the strategic direction and growth of Gallagher Bassett internationally, his strong belief in culture and staff empowers the business to continually achieve stellar results.
Jon’s reputation for excellence in business in based on broad experiences and specialised knowledge within the insurance industry.
Craig Furness
Managing Director - New Zealand
Craig Furness joined Gallagher Bassett in 2016 and boasts more than 16 years’ experience in the insurance industry. Dedicated to delivering the best possible outcomes and integrated global business solutions for clients, Craig continues to juggle his operational, manufacturing, distribution and financial expertise in his role as Managing Director.
With a deep understanding of the New Zealand market, Craig is committed to providing tailored solutions to Gallagher Bassett’s national customers, considering their unique risks and opportunities while enhancing global reputation and increasing business growth across multiple insurance sectors.
Michael Hessling
Chief Executive Officer - North America
As Gallagher Bassett’s Chief Executive Officer in North America, Michael Hessling is responsible for overseeing client relationship programs and carrier-related business development initiatives across the region. Carrying more than 20 years of experience in the finance, business and insurance disputes industries, Michael has strong negotiation techniques, business development practices and global insurance insights.
Michael joined Gallagher Bassett in 2012 and has since implemented creative problem-solving practices across several departments, expanding the recruitment and professional development arm of the business and ensuring all employees are achieving optimal results for their clients.
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