North America: Enabling Growth Through Innovation
A large international insurance carrier engaged Gallagher Bassett following an acquisition and merger, to build a new outsourced claims and account management function to support rapid projected growth. Facing a number of unknowns and challenges, GB adopted the client’s preference to utilise a specific liability claims system, while offering expertise and resources to develop a dedicated cost + model that white labelled products and services, and met IT-related requirements. The adoption of this new system, mobile apps, and intake platforms, qualified resources and streamlining operations, meant the client was well-positioned to exponentially grow and expand and is set to receive an estimated fee revenue of $20 million at the end of 2020.
You might also be interested in:
Transferring knowledge in the digital age
12 October 2020
As many knowledgeable professionals plan to retire out of the industry, we expect the industry might see up to a 40% shortfall of suitable talent. ...
What the FCA case means for global policies
12 October 2020
While those of us in the insurance industry believe this isn’t true, we still have significant work ahead of us to overcome this perception and off...